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Commonwealth Bank Fined 3.5m For Sending 65million Spam Emails

2023-09-13T14:46:18Z

JorjaSny68696770:

The Commonwealth Bank has been slapped with the largest ever fine issued by the communications watchdog for breaching spam laws. The bank was fined $3.55million by the Australian Communications and Media Authority (ACMA) for sending out more than 65million spam emails to its customers. The record penalty came after CBA, showing 'complete disregard', failed to act despite repeated warnings. An ACMA investigation found the bank sent 61million emails that unlawfully required the recipients to log into their accounts if they wanted to unsubscribe from them. A further four million emails were sent with no option for people to unsubscribe, while 5,000 were sent to people who had already asked to unsubscribe. The Commonwealth Bank has been slapped with the largest ever fine issued by the communications watchdog for breaching spam laws with 60million emails (stock image) Australia's Spam Act mandates that marketing messages must have working unsubscribe options and generally bars requiring customers to log in to do so. The fine is the largest financial penalty imposed by ACMA for breaches of spam laws. The bank said the breaches to the spam laws came following updates to electronic banking terms and conditions in November, 2021. ACMA chair Nerida O'Loughlin said companies needed to ensure customers had options to unsubscribe from messages they did not want to receive. 'The scale and duration of the breaches by the CBA is alarming, especially when the ACMA gave it early warnings it might have some issues and the steps it took were ineffective,' she said. 'Consumers are frustrated by marketing intrusions on their privacy, especially when there is no option, or it is difficult, to unsubscribe... 'The failure to fix the issues shows a complete disregard for the spam rules and the rights of its customers.' Ms O'Loughlin added: 'This action is a further warning to all businesses that noncompliance with Australia's spam laws will not be tolerated.' Commonwealth Bank marketing and corporate affairs executive Monique Macleod said the company had fixed the issues at the centre of the fine, and that the problems were self-reported to the authority. 'Since reporting this matter to ACMA, we've fixed the issues that were the subject of ACMA's investigation, and strengthened our systems, processes and controls to support ongoing compliance,' she said. 'We apologise to all customers impacted by these issues which should not have occurred.' The Commonwealth Bank has agreed to an independent review of its e-marketing practices, as part of a three-year court-enforceable undertaking. The bank will also be required to give regular compliance reports to the communications watchdog. Under current spam laws, companies sending messages to customers once they have unsubscribed is banned, while marketing messages are required to have functions for people to opt-out of receiving further communication. The Commonwealth Bank (pictured) has agreed to an independent review of its e-marketing practices, as part of a three-year court-enforceable undertaking Companies have been fined more than $11million in the past 18 months for breaching [https://shopee.co.id/search?keyword=jasa%20instal%20ulang%20laptop spam] laws. 'We continue to see large and well-known businesses who should know better than breaching the spam laws,' Ms O'Loughlin said. 'We will be closely monitoring the Commonwealth Bank's compliance and the commitments it has made to review its practices. 'If we find future noncompliance, we will not hesitate to take further action.'

Twitter Is Refusing To Pay Its Google Cloud Bills- Platformer

2023-09-12T03:55:07Z

JorjaSny68696770: ページの作成:「June 10 (Reuters) - Twitter has refused to pay its Google Cloud bills as its contract comes up for renewal this month, which could result in the social media company's trust and safety teams being crippled, Platformer reported on Saturday. Before Elon Musk's takeover of the social media platform last year, Twitter signed a multi-year contract with Google related to fighting [https://biaya.info/biaya-instal-ulang- spam] and protecting accounts, among other things…」

June 10 (Reuters) - Twitter has refused to pay its Google Cloud bills as its contract comes up for renewal this month, which could result in the social media company's trust and safety teams being crippled, Platformer reported on Saturday. Before Elon Musk's takeover of the social media platform last year, Twitter signed a multi-year contract with Google related to fighting [https://biaya.info/biaya-instal-ulang- spam] and protecting accounts, among other things, the report said. The Platformer report did not give details on how the conflict between the companies could hinder Twitter's trust and safety teams. The Information said Twitter has been trying to renegotiate its contract with Google since at least March. Twitter hosts some services on its server and houses others on the cloud platforms of Amazon and Google, Platformer said. In March, Amazon warned Twitter that it would withhold advertising payments because of the company's outstanding bills to Amazon Web Services for cloud computing services, according to the Information. Since Musk's acquisition, Twitter has cut costs dramatically and laid off thousands of employees. Musk ordered the company to cut infrastructure costs, such as spending on cloud services, by $1 billion, a source had told Reuters in November. Twitter did not immediately respond to an email inquiry while Google did not immediately reply to a request for comment. (Reporting by Gokul Pisharody in Bengaluru; Editing By Cynthia Osterman)

利用者:JorjaSny68696770

2023-09-12T03:55:04Z

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